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No appointment needed

CELLTECH • Galleria Dallas
There is a cell phone repair store inside Galleria Dallas. CELLTECH works on the device at the counter, and you can walk up during mall hours without booking ahead, no appointment, no waiting list, and no shipping your cell phone off to a repair centre for a week.
We work on cracked screens, worn batteries, charging ports, broken back glass, water damage and rear cameras, for iPhone, Samsung and Android cell phones. Every repair we do here uses OEM quality parts, is backed by a 90 day malfunction warranty, and starts only after you have seen and agreed to a clear quote.
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Finding us
The Galleria holds more than 200 stores and restaurants, so a landmark is more useful than an address.
We are a CELLTECH store near Bath & Body Works. That is the marker worth remembering. One thing to note if you are going from memory: Nordstrom left the mall in 2026, so it is no longer a useful reference point for finding anything.
The mall sits at the junction of Interstate 635 (LBJ Freeway) and the Dallas North Tollway, which puts it within reach of much of North Dallas, including Addison and Farmers Branch. There are more than 10,000 parking spaces on the property, and some of the parking is covered.
If you are staying at the Westin Galleria Dallas, the hotel connects directly into the mall, so you can reach us without going outside.
Cannot find us? Give us a call from inside the mall and we will walk you to the store.
Serving North Dallas, Addison, Farmers Branch and Richardson. Easily accessible from the Dallas North Tollway, so the drive is short from across the northern suburbs.
What we fix
These are the repairs we handle at the Galleria store. All of them are quoted before work starts and covered by our 90 day malfunction warranty.
At the Galleria location we work on iPhone, Samsung and Android cell phones.
If you have a different device, ask us before making the trip. Give us a call and we will tell you straight away whether we can help, or which CELLTECH store can. You can also see the full range of services CELLTECH offers across our stores.
Why CELLTECH
Seven things that are true of every repair taken in at this store:
CELLTECH is a repair store inside Galleria Dallas, near Bath & Body Works, at 13350 Dallas Pkwy, Ste 6505, Dallas, TX 75240. Walk in during mall hours, or book an appointment if you would rather arrange a time.

How it works
We look at the device before quoting anything. That means checking what is actually wrong rather than assuming, because the obvious symptom is not always the cause. A cell phone that will not charge may have a battery problem rather than a port problem, and a dark screen on a cell phone that still rings is usually a display fault.
Once we know what is involved, you get a clear quote before any work begins. Nothing starts until you have agreed to it, and there is no obligation to go ahead.
What a repair costs depends on your device and what is wrong with it, so there is no single figure we can give you in advance. Call with your exact model and a description of the problem, or bring it in and we will look at it and tell you.
Repairs use OEM quality parts and are backed by a 90 day malfunction warranty.
Repair timing depends on the model and the type of repair. Ask when you arrive, or call ahead, and we will tell you where things stand for your device. On many common repairs you can leave the cell phone with us, do the rest of what you came to the mall for, and pick it up on your way out.

Which one
There is an Apple Store in the Galleria as well. Since both of us are in the same mall, it is a fair question which one to use, and the honest answer depends on your situation rather than on which of us you ask.
Where CELLTECH usually makes more sense. If your iPhone is out of warranty, if it is an older model, if you do not want to book an appointment and wait for a slot, or if you also own a Samsung or Android cell phone that needs looking at, we can take it now. Independent repair is normally the cheaper route once coverage has run out, and we handle every brand at the same store.
If your device falls outside that coverage, or you would prefer to use an independent repair shop, that is what we do. Either way, we would rather tell you where you stand than take on a repair you could have handled under coverage, and if the answer is us, we can usually start today.
Local advantage
Most repair shops sit in a strip mall or on a service road. This one is inside a destination shopping center, and that changes who walks up to the store.
The hotel is attached to the mall, so people staying there can reach us without leaving the building. A broken cell phone away from home is a different kind of problem to a broken cell phone in your own city, and we can often sort it out before you travel on.
The Galleria complex includes office towers with over a million square feet of workspace. If you work in them, the store is a short walk rather than a drive across town, close enough to drop a cell phone off on a lunch break.
There are more than 200 stores and restaurants here, and a year round indoor ice skating rink. If you are spending time here anyway, you can hand the cell phone over and get on with your day.
With LBJ Freeway and the Dallas North Tollway meeting at the mall, and parking for more than 10,000 cars, getting here from Addison, Farmers Branch or elsewhere in North Dallas is straightforward.
Still unsure about something? Give our Galleria Dallas team a call — happy to help.
Yes. CELLTECH is a repair store located near Bath & Body Works. You can walk up during mall hours without an appointment.
We are near Bath & Body Works, at 13350 Dallas Pkwy, Ste 6505. Bath & Body Works is the most reliable marker, since Nordstrom is no longer in the mall. If you are already inside and cannot find us, give us a call and we will walk you to the store.
No. You can walk in during mall hours. Booking ahead is available if you prefer to arrange a time.
Screen repair and replacement, battery replacement, charging port repair, back glass repair, water damage repair and rear camera repair. Other cell phone issues can be looked at too, so ask us.
Yes. iPhone is one of the three cell phone types we work on at this location, including models that are no longer covered by Apple’s warranty.
Yes — screens, batteries, charging ports, back glass and rear cameras.
Yes. We work on Android cell phones alongside iPhone and Samsung, all at the same store.
Yes. Repairs are backed by a 90 day malfunction warranty and use OEM quality parts.
On many repairs, yes. You can leave the cell phone with us and carry on with the rest of your visit. Ask us when you arrive and we will tell you roughly how long your device will take.
Yes, there is an Apple Store in the same mall.
No. CELLTECH is an independent repair provider and is not authorized by or affiliated with Apple. For iPhones outside Apple’s warranty or AppleCare+, independent repair is usually the more economical route, and we can normally see you without an appointment.
Ordinary screen, battery, charging port and back glass repairs do not normally involve changing what is stored on your device. Water damage is a different situation, because liquid can reach components beyond the part being repaired, so it is worth discussing your device specifically with us.
Monday to Saturday 10am–8pm, and Sunday 12pm–6pm.
Yes. The property has more than 10,000 parking spaces, and some parking is covered.
We look at the device first and give you a clear quote before any work starts, with no obligation to go ahead. You can also call the store with your exact model and describe the problem.
13350 Dallas Pkwy, Dallas, TX 75240, United States
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Visit our Galleria Dallas location or book your appointment online today for fast, professional cell phone repair from a team you can trust.