Does a Cracked Back of an iPhone Affect Performance?
Blog7 min read
Screen & battery specialists
Your Device.Our Expertise.
We open it, replace the part, reseal it and test it before it goes back in your hand — usually while you wait.
50,000+
Devices repaired
14+
Years in business
20 min
Most repairs completed in
5,000+
Customer reviews
Customers who trust CELLTECH
Real Repairs. Real Customer Stories.
A customer holding up a repaired iPhone at the CELLTECH counter.
Screen repair, in store
A customer checking a repaired phone before leaving the store.
Charging port repair, in store
A customer on the shop floor after a same day repair.
Same day repair
A customer collecting his phone at the case wall.
Phone repair, in store
A customer outside the store after an iPhone 15 repair.
iPhone 15 repair
A customer with his repaired phone at the counter.
Phone repair, in store
A customer holding up his repaired phone in the store.
Phone repair, in store
A customer holding up his repaired phone on the mall concourse.
Phone repair, in store
I dropped it in the car park on a Tuesday morning and had written the phone off in my head by lunchtime. They took it in, quoted me on the spot and handed it back the same afternoon with the old panel in a bag so I could see what had actually broken.
Alicia R.
iPhone 14 Pro screen repair
It was down to twenty percent before lunch every single day and I assumed I was being sold a new battery whatever I said. They tested it in front of me first, showed me the health reading, then swapped it and had me out inside the hour.
Tomas G.
Galaxy S23 battery replacement
I put a full cup of coffee across the keyboard and had four years of work on there with no backup. They opened it the same day, cleaned the board properly rather than just drying it out, and every key on it still works months later.
Priya N.
MacBook Air liquid damage
The last place I used quoted one number on the phone and a different one at the counter. These people looked at the port, told me what it would cost before they touched anything, and that was exactly what I paid when I collected it.
Kevin M.
iPad 10th generation charging port
The back was shattered end to end and pieces of it were coming away in my hand. I left it with them on my lunch break, came back after work, and there is no seam and no gap anywhere on it. You would not know it had happened.
Samuel O.
Pixel 8 back glass repair
What actually decided it for me was the 90 day malfunction warranty, because I had been burned by a cheap repair before that failed inside a fortnight. Nothing has gone wrong with this one, but I would have had somewhere to go if it had.
Renata C.
iPhone 12 camera repair
Professional device repair
Professional Cell Phone, Tablet & Laptop Repair
We repair cell phones, tablets, laptops and smartwatches with cracked screens, weak batteries, charging problems, damaged cameras, cracked back glass and liquid damage.
Bring your device to a CELLTECH store. We inspect the problem, explain the available repair options, and provide a quote before repair work begins.
What we repair
What is wrong with your device?
You do not need to diagnose the problem yourself.
Start with what your cell phone or device is doing. We can inspect it, identify the likely cause, and explain the repair options available.
Most common repair
Cracked or damaged screen
Cracked glass, dead touch, black spots or lines across the display.
Cracked glass, touch problems, black spots, display lines or a screen that no longer responds properly can point to display damage. A screen replacement may restore the display and touch function when the screen is the source of the problem.
Battery draining too fast
If your cell phone loses power quickly, shuts down unexpectedly or struggles to hold a charge throughout the day, the battery may need to be tested or replaced. We check the battery before recommending replacement.
Battery replacement
Cell phone will not charge
A cell phone that will not charge, charges slowly or only charges when the cable is positioned a certain way may have a charging port or connection problem. We inspect the charging system to identify the cause before recommending a repair.
Charging port repair
Camera not working properly
Blurry photos, focus problems, a black camera screen or physical camera damage can affect front and rear cameras. CELLTECH can inspect camera problems and explain the repair options available for your device.
Camera repair
Cracked back glass
Broken rear glass can make your cell phone uncomfortable to use and may leave the device more exposed to further damage. Back glass replacement may be available depending on your device model.
Back glass repair
Liquid damage
If your cell phone or another device has been exposed to liquid, avoid charging it until it has been inspected. Liquid damage can affect more than one internal component, so diagnosis should come before any repair recommendation.
Liquid damage repair- All repair servicesSpeakers, software faults, tablets, laptops and smartwatches.
Devices we cover
Devices and brands we repair
CELLTECH repairs many popular smartphones, tablets, laptops and wearable devices.
01
Cell phones
Supported handsets may include devices from:
Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, OnePlus, Other Android phones
- Screen, battery, charging port, camera and back glass repairs are all handled in store.
02
Tablets
Supported tablets may include devices from:
Apple iPad, Android tablets
- Tablet glass is larger and thinner than a phone screen, so the adhesive work takes longer.
- Screen, battery and charging port repairs are the most common tablet repairs.
03
Computers
Supported computers may include devices from:
MacBook, Windows laptops, Chromebooks
- A laptop panel is matched to the hinge, cable and resolution of that exact machine.
- Screen, battery, keyboard and charging repairs are all available.
04
Wearables
Supported wearables may include devices from:
Apple Watch, Other smartwatches
- A watch display and its battery sit in one sealed assembly, so both are checked together.
- Bring the band as well, so the fit can be tested after the repair.
Parts and repair availability can vary by model. If you want to confirm a particular device before visiting, contact the CELLTECH store nearest you.
How it works
How a CELLTECH repair works
You do not need technical knowledge to start a repair.
01 · Bring it in
Device inspection
Bring your cell phone, tablet, laptop or smartwatch to a CELLTECH store and tell us what is happening. We inspect the device and review the symptoms before recommending a repair.
02 · Get a clear quote
Diagnostics and component testing
We test the relevant parts to identify what is causing the problem. The most visible symptom is not always the only issue.
03 · We repair it
Repair recommendation and quote
Once the problem has been identified, we explain the recommended repair and provide a quote.
04 · Get back to your day
Your approval
You decide whether you want to continue. Repair work begins after the repair and price have been explained to you.
Why CELLTECH
Repair done properly.
Every repair starts with an inspection and a quote, and finishes with a warranty. Here is what that means in practice.
Repairs are carried out in store by technicians who work on these devices every day.
You can ask what type of replacement part will be used for your device before you approve the repair.
We inspect the device and give you a quote first. Work begins only after the price has been explained.
Repairs carry 90 day malfunction warranty coverage, with the term and exclusions explained up front.
Many screen and battery repairs are finished while you wait, when the required part is in stock.
Seven staffed stores, most of them inside centers you already visit.
Same visit
Common screen & battery repairs, ready while you wait.
Turnaround
How long does a device repair take?
Repair time depends on your device model, the repair required, parts availability and the extent of the damage. Many common screen and battery repairs can be completed during the same visit when the required part is available.
Your CELLTECH store can provide a more accurate estimate after inspecting your device.
Often the same visit
Common screen and battery repairs, when the required part is available.
May take longer
Charging port repair, camera repair, back glass replacement and liquid damage may require additional inspection or repair time.
Pricing
How much does device repair cost?
There is no single repair price that applies to every cell phone, tablet or laptop. Repair cost depends on several factors.
Different devices use different parts, so repair prices can vary between models.
A screen replacement, battery replacement, charging port repair, camera repair and back glass replacement each require different parts and different amounts of work.
The visible problem may not be the only damage. For example, a hard drop can damage the display while also affecting the frame, camera or charging system.
Devices with liquid exposure or major physical damage can have several faults at the same time.
CELLTECH inspects the device and provides a quote before repair work begins.
Getting ready
Before you bring your device in
A few simple steps can make the repair process easier.
Back up important data
If your device is still working, back up important photos, contacts, files and other information before repair.
Know your device passcode
Some functions may need to be tested after a repair. Access to the device can help confirm that repaired features are working properly.
Check Find My Device settings
Security features such as Find My iPhone or Find My Device can affect some testing procedures.
Walk in, or book ahead
Walk-ins are welcome at CELLTECH stores. You can also book ahead if you prefer to arrange your visit before arriving, which helps at busier times of day.
If you are unsure what you need to do before visiting, contact your chosen CELLTECH store. You do not need to diagnose the problem yourself.
Quality and cover
Repair warranty and parts
90
CELLTECH provides 90 day malfunction warranty coverage on repairs.
The exact warranty term, coverage and exclusions should be clearly explained before the repair begins.
You can also ask what type of replacement part will be used for your device.
Before approving a repair, you should know:
- The repair being recommended
- The replacement part being used
- The repair price
- The warranty that applies
Real stores, real technicians
Why visit a CELLTECH store?
CELLTECH gives customers staffed repair counters they can walk into, rather than a box to post a device away in.
- You can bring your device directly to a store.
- You can explain the problem in person.
- Your device can be inspected before a repair is recommended.
- You receive a quote before approving repair work.
- You can choose the location most convenient for you.
Many CELLTECH locations also include mall specific directions that help you find the store after you arrive.
Our locations
Expert repair, close to you.
Find your nearest CELLTECH store
Seven Texas stores: Galleria Dallas, Grand Prairie, Arlington, Hurst and Mesquite across Dallas–Fort Worth, plus Frisco and El Paso. Choose one to see it on the map.
CELLTECH has physical repair locations across Dallas–Fort Worth and El Paso. Many of our locations are inside major shopping centers. We include simple wayfinding details so you know what to look for when you arrive.
Use the store finder to choose your nearest location and view current contact information, directions, and store hours.
Seven Texas stores · Open 7 days a week
Galleria Dallas
13350 Dallas Pkwy, Kiosk 6505, Dallas, TX 75240
Find CELLTECH located on Level 2 by Bath and Body Works.
The Parks Mall, Arlington
3811 S Cooper St, Suite 2402, Arlington, TX 76015
Find CELLTECH located on Level 2 next to GameStop.
Grand Prairie Premium Outlets
2950 W Interstate 20, Grand Prairie, TX 75052
Visit CELLTECH at Grand Prairie Premium Outlets.
Town East Mall, Mesquite
2063 Town East Mall, Kiosk 2208, Mesquite, TX 75150
Find CELLTECH located on Level 2 inside Town East Mall.
North East Mall, Hurst
1101 Melbourne Rd, Kiosk 92, Hurst, TX 76053
Find CELLTECH in front of James Avery inside North East Mall.
Cielo Vista Mall, El Paso
8401 Gateway Blvd W, Kiosk K113, El Paso, TX 79925
Find CELLTECH located on Level 2 inside Cielo Vista Mall, in front of Hollister & Zumiez.
Stonebriar Centre, Frisco
2601 Preston Rd, Suite 2210, Frisco, TX 75034
Visit CELLTECH at Stonebriar Centre in Frisco.
From the workshop
Be your own expert with these tips
Common questions about
CELLTECH repairs.
Anything not covered here, call the store nearest you — the team there will tell you what a repair takes before you set off.
Walk-ins are welcome at CELLTECH stores. You can also book ahead if you prefer to arrange your visit before arriving.
You do not need to know the technical problem. Tell us what the cell phone is doing and we can inspect it, identify the likely cause and explain the available options.
CELLTECH repairs iPhones for common problems including screen damage, battery issues, charging problems, camera damage and cracked back glass. Repair availability depends on the model and required part.
Yes. CELLTECH repairs Samsung Galaxy phones along with Google Pixel, Motorola, LG, OnePlus and other Android devices.
Yes. CELLTECH repairs Apple iPads and Android tablets for common screen, battery, charging and other device problems.
CELLTECH provides repair services for MacBooks, Windows laptops and Chromebooks.
Repair options are available for Apple Watch and other smartwatch devices. Availability depends on the device and repair required.
Some common repairs may be completed during the same visit when the required part is available. Repair time depends on the device, problem and repair required.
Many hardware repairs do not normally require your personal data to be removed. However, no repair is completely risk free, so backing up important information before service is recommended whenever possible.
The price depends on your device model, required part and the extent of the damage. CELLTECH inspects the device and provides a quote before repair work begins.
The device will need to be inspected to determine which components are affected. We can then explain the repair options and pricing before work begins.
CELLTECH has locations in Dallas, Arlington, Grand Prairie, Mesquite, Hurst, El Paso and Frisco. Use the store finder to choose your nearest location and view its current directions, contact information and hours.
Bring it in
Get your device checked at CELLTECH
A device that is not working properly is easier to judge in person than from a search result. Find the CELLTECH location nearest you, bring the device in as it is, and you will get an inspection, a plain explanation of what is actually wrong, and a price before anything is agreed to.